- Accepts Etsy gift cards
Welcome to Rustiek!
This wood ornament is made in my store in Zeeland Michigan. I hope you are inspired by the words found on my pieces. I love providing high quality home decor.
* Merry and Bright ornament
* This ornament measures 5” high x 4” wide
* Available in distressed white
* Words are printed in red
Ornaments are shipped USPS
Don’t hesitate to contact me with any questions.
Payment Methods
Payments
Payment is expected at time of purchase. All major credit cards and PayPal accepted.
Shipping from United States
I do my best to ship the items on time but delays do happen as everything is made to order. If you need an item by a specific date please let me know. The shipping time specified on items may take longer depending on the amount of orders I have at that time. I do my best to communicate delays. Orders ship the weekend following the ship date.
I ship most items via Fed ex. Any items damaged in shipping needs to be reported to my shop within 5 days. In case of damage pictures need to be obtained from the buyer of the outside packaging showing the damage as well as the item/s itself.
For shipments going to Alaska or Hawaii please email us for shipping cost prior to ordering your products.
Seller is not responsible for lost or stolen packages.
Refunds
Returns & Exchanges
I gladly accept returns and exchanges
Just contact me within: 5 days of delivery
Ship items back to me within: 7 days of delivery
I don't accept cancellations
But please contact me if you have any problems with your order.
The following items can't be returned or exchanged
Because of the nature of these items, unless they arrive damaged or defective, I can't accept returns for:
- Custom or personalized orders
- Perishable products (like food or flowers)
- Digital downloads
- Intimate items (for health/hygiene reasons)
Returns and exchange details
Custom orders are non refundable or returnable. Custom orders include size, color, words/names and specialty made items.
For non custom orders, if for any reason you are not satisfied with your item/s within 1 week of receiving it, I will accept returns less shipping costs to and from. To qualify for a refund the item/s must be returned to me undamaged. Refund will be issued when item/s are received and inspected.
Any non custom order over $250 is non refundable. A store credit will be issued for in store or online purchases.
Restocking fee of $25 for all returns.
Thank you
Additional
Contact:
Email: diane@rustiekcreations.com
Phone: (616) 212-3677
Website: www.rustiekcreations.com